Privacy Policy
Effective Date: 01/08/2026
Welcome to Clean Health Formula ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Business Information
Brand Name: Clean Health Formula
Legal Entity: Diviraa Formulations Private Limited
Registered Office: Building No./Flat No.: UNIT NO-308, 1-98/3/5/23-27
Road/Street: JUBLIEE ENCLAVE Locality/Sub Locality: Madhapur City/Town/Village:
Hyderabad District: Rangareddy State: Telangana PIN Code: 500081.
Email: cleanhealthformula@gmail.com
Phone: +91 7778882166
We may collect the following information when you visit our website or place an order:
Personal Information
- Full name
- Mobile number
- Email address
- Shipping and billing address
- Payment information (processed securely by our payment partners)
- Order history
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Cookies and similar technologies
Marketing Information
If you subscribe to our newsletter or promotional communications, we may collect your communication preferences and engagement information.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Verify transactions
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Personalize your shopping experience
- Detect and prevent fraud
- Comply with legal obligations
- Send promotional offers where you have provided consent
4. Payment Security
We do not store your complete debit card, credit card, UPI, or net banking credentials.
Payments are processed securely through trusted third-party payment gateways that comply with applicable security standards.
5. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Keep you logged in (where applicable)
- Improve website performance
- Analyse visitor behaviour
- Deliver relevant advertising
You may disable cookies through your browser settings, although doing so may affect certain website features.
6. Sharing of Information
We do not sell or rent your personal information.
We may share information only with trusted service providers who assist us in operating our business, including:
- Payment gateway providers
- Courier and logistics partners
- Technology and hosting providers
- Customer support service providers
- Marketing platforms (where applicable)
- Government or regulatory authorities when required by law
These service providers are expected to protect your information and use it only for the services they provide to us.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil your orders
- Maintain business records
- Comply with legal and tax obligations
- Resolve disputes
- Enforce our agreements
9. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Delete your information where legally permissible
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details provided below.
10. Children's Privacy
Our products and website are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete it.
11. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before sharing personal information.
12. Marketing Communications
With your consent, we may send you:
- Product updates
- Educational content
- Health-related newsletters
- Promotional offers
- Special discounts
You may unsubscribe from these communications at any time by clicking the
unsubscribe link or contacting us.
13. Medical Information
Information provided through our website or customer interactions is not intended to replace professional medical advice, diagnosis, or treatment.
Personal health information voluntarily shared with us will be handled with appropriate care and used only for the purpose for which it was provided.
14. Compliance with Applicable Laws
This Privacy Policy is intended to align with applicable Indian laws, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (as applicable), the Consumer Protection Act, 2019, and related e-commerce regulations.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the revised Effective Date. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your
personal information, please contact us:
Clean Health Formula
Email: cleanhealthformula@gmail.com
Phone: +91 7778882166
Address: Building No./Flat No.: UNIT NO-308, 1-98/3/5/23-27 Road/Street: JUBLIEE
ENCLAVE Locality/Sub Locality: Madhapur City/Town/Village: Hyderabad District:
Rangareddy State: Telangana PIN Code: 500081.
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST